Protecting your Personal Information
We limit the amount of personal information collected only to what is fit for the purposes for which it was collected. We restrict access, secure and control all of our information assets against unauthorised access using password controls, encrypted storage and transfer of information. We protect information assets against damages, loss or destruction whether physical or electronic, and we ask our employees to comply with access and restriction
controls.

Trans-border Information Flow
There is no sharing of data subject’s personal information outside of South Africa other than as outlined in tables above.

Over-Processing of Personal Information
We limit the amount of personal information collected to only what is for the purposes as described above.

Limited Access
We restrict, secure and control all of our information assets against unauthorised access, damage, loss or destruction; whether physical or electronic.

Retention of Records and Personal Information
We retain personal information only for as long as is described in the tables above, to respond to your requests, or for as long as the law requires it. This process is described in detail in our Records and Retention Policy, which will be made available on request.

Research and/or Statistics
If we retain your personal information for historical or statistical purposes, we ensure that the personal information cannot be used further.

Accuracy of Personal Information
While in our possession, together with your assistance, we strive to maintain the accuracy of your personal information.

How can you access your personal information?
You have the right to request access to any of your personal information we may hold. If any of that information is incorrect, you may request that we correct it. If we are improperly using your information, you may request that we stop using it or even delete it completely.

If you would like to make a request to see what personal information of yours we might hold, you may make a request from the GDA website or contact us as per the details below. Please also refer to the PAIA Manual, which is available on our website www.guidedog.org.za

Portability of Personal Information
Where you have previously given your consent to process your personal information, you also have the right to request that we transmit your personal information to another Responsible Party.

Right of the Data Subject to Object
Where it may have been necessary to get your consent to use your personal information, at any moment, you have the right to withdraw that consent. Should you withdraw your consent, we will explain the consequences to you as it may impact the continued provision of our services to you. If you withdraw your consent, we will cease using your personal information without affecting the lawfulness of processing based on the consent before your withdrawal.

Our Organisation: South African Guide-Dogs Association for the Blind
Organisation email: info@guidedog.org.za
Our Information Officer: Vernon Tutton
Our Deputy Information Officer: Jackie O’Hare

The SA Information Regulator
You have the right to lodge a complaint with the SA Information Regulator. See the Information Regulator contact details below:
The Information Regulator (South Africa)
PO Box 31533 Braamfontein
27 Stiemens St Braamfontein 2017

Complaints.IR@justice.gov.za
+27827464173
inforeg@justice.gov.za