A Service Dog is able to:

• Retrieve a variety of objects from a variety of locations
• Assist with opening /closing doors, draws, cupboards etc.
• Assist with switching lights on/off
• Locate a family member on your property and indicate that you need assistance
• Take or fetch objects from another person on your property
• Bark on command
• Walk next to your wheelchair in a controlled manner

Instructors teach Service Dogs the main tasks: retrieve, push and pull, and then other skills are added to meet specific needs. Initially, dogs learn these tasks in their most basic form and, as the dog progresses, the tasks become more complex.

For those who use a wheelchair, objects dropped on the floor or objects placed on a high surface can be retrieved by Service Dogs with ease.

Door handles can be adapted to allow Service Dogs to pull down the lever. Instructors can advise specific adaptations and how dogs can help.

In the final stages of training, your dog will practice tasks that are very similar to the exact tasks required when working with you.

We interview you, as the potential Service Dog owner, in your home. In the interview, you will have the opportunity to ask any questions about:

• Your dog’s role
• Advantages and disadvantages of owning a Service Dog
• Service Dog ownership responsibilities
• Training for you and your Service Dog

An assistance dog may not be the right solution for you if you don’t enjoy being near dogs.

Service dogs are typically for persons 18 years or older, but we can consider applicants in their late teens.

Once your Service Dog is in your care, you pledge to care for him/her humanely and follow our guidelines for ongoing care and training.

You will:

• Receive training so that you can care for and work with your Service Dog safely and efficiently
• Be taught to understand your dog’s needs and how to continue positive reinforcement training

• You will receive ongoing support and advice for the working life of your Service Dog
• Our instructors can give telephonic advice and offer follow-up visits
• You and your Service Dog will be visited on an annual basis to check all is well

You are responsible for the care of your Service Dog but we are available to assist if he/she needs extended or expensive veterinary treatment.

On acceptance of your application, you will be trained with your Service Dog and can expect to pay an upfront fee of R350 for your trained Service Dog. If you can afford to care for a dog on a monthly basis, a Service Dog is within your reach.

This depends on many different factors.

For example, a Service Dog matched to a young, active university student is different to a match for a retired person.

Our instructors will consider the temperament and working ability of the Service Dog and compare this to your needs, lifestyle, preferences and environment.

Most Service Dogs retire at about 10 years old. Generally people wish to keep their retired Service Dog as a pet, because of the strong bonds.

If you can’t keep your Service Dog, you will be allowed to rehome your Service Dog with a trusted family member or friend. If you don’t know someone suitable, we will rehome him/her at an approved home. Retired Service Dogs are accustomed to a great deal of companionship – they prefer being at home with someone who does not work or who works from home.

Retired Service Dogs cost more to look after, as they may have additional health needs, due to age.